How to check-in Event Attendees

Why would you want to check in event attendees?

  1. So that you can know how many registered and how many did not show
  2. So that you can send a post-event survey to those attending your event
  3. So that you can send a post-event survey to the no-show list

EVENT Check-in Options

Help Articles (the numbers below correspond to the numbered options in the illustration).

  1. How to manually check-in Event Attendees - Use this method for small numbers of event attendees; it is quick and simple; internet access IS NOT necessary.
  2. How to scan to a .CSV file of Event Attendees - This method requires a scan gun or smartphone app that scans to and exports a .CSV file; internet access IS NOT necessary.
  3. How to scan Event Attendees online - This method uses a scan gun or smartphone app to scan a barcode and mark attendees as Attended, internet access IS required.
  4. How to scan Event Attendees remotely - Use this method if you have many attendees to check-in - this is the quickest and most efficient method, internet access IS required.
  5. How to set up Kiosk Mode - Use this method for large event check-in; prints name badges, collects balance due (if any), allows attendee to edit their registration record.
EVENT Check-in Options

How do I decide which option to use?

These are your primary decision points:

  • Do you have internet access at your event's venue? If not, then you must use #1 or #2 in the chart above. If you do have internet, then #3 or #4 will work for you.
  • Number of event attendees arriving within a 30 minute window of your event's start time - Typically, 80-95% of your attendees will arrive during this short window. Be prepared in order to avoid long check-in lines.
  • Square feet of the "entrance room" of your event - Do you have floor space for one or more check-in tables with a laptop?
  • Cost of scan guns - They start at about $20 for a simple model (requires a USB connection to a laptop). Smartphone apps range from $1 to $3.
  • Speed at which you need to check-in one person - If you have many attendees arriving, then use the #3 option above because it is the quickest method.  If not too many (10-30) in your event, then any one of the 5 options will work.


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