Help Documents - Version 5Event Check-in OptionsHow to scan Event Attendees online

How to scan Event Attendees online

This option requires a computer with a USB cable connected to a scan gun located near the event entrance. As attendees enter, their barcode is scanned and they are marked Attended immediately.

You can also use a smartphone app to scan arriving attendees.  You will need to use the Scan to Web app from this list of scanner apps that are compatible with rsvpBOOK.

Setting up to scan online.

On the computer, login to your Admin Dashboard and open the Event Attendance Manager screen. Where is the Event Attendance Manager?

The Event Attendance Manager opens ...

The Event Attendance Manager opens ...

The Scan Online screen opens ...

Aim your scan gun at a barcode and pull the trigger. The registrant's ID will be sent to this screen's Registrant ID capture field and automatically submitted (the scanner clicks the Check In button for you).

The Scan Online screen opens ...

You will see this screen on a successful scan.

Your scan gun will automatically reset in preparation for your next barcode scan.

You will see this screen on a successful scan.

You will see this screen when all event attendees have been checked in.

When you see this message, you are finished scanning. Logout of your dashboard and secure the computer.

You will see this screen when all event attendees have been checked in.

You will see this screen if an attendee has already checked in.

You will see this screen if an attendee has already checked in.

You will see this screen if an attendee is not registered for this event.

You will see this screen if an attendee is not registered for this event.

What if my scan gun fails to send a registrant ID?

If your scan gun fails to scan, you can read the number beneath the barcode and type it into the Registrant ID field. Then click the Check In button.

What if my scan gun fails to send a registrant ID?

This screen represents a successful scan by typing the Registrant ID into the capture field and clicking the Check In button.

This screen represents a successful scan by typing the Registrant ID into the capture field and clicking the Check In button.

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