How do I allow duplicate email addresses?
Does your Admin Dashboard have Menus or Buttons?
rsvpBOOK has 2 versions of the Admin Dashboard. Which one do you have?
![Does your Admin Dashboard have Menus or Buttons?](https://media.screensteps.com/image_assets/assets/006/686/587/original/ad0fab5a-e13c-4ce9-8e08-fcc1bec91693.png)
If Menus, your Event Preferences tool is located here ...
![If Menus, your Event Preferences tool is located here ...](https://media.screensteps.com/image_assets/assets/006/686/589/original/fbe92986-1d9c-4d72-a9f9-978d4222534e.png)
If Buttons, your Event Preferences tool is located here ...
![If Buttons, your Event Preferences tool is located here ...](https://media.screensteps.com/image_assets/assets/006/686/591/original/0b3a6b41-53eb-4a1e-9a40-4f47c2c034b3.png)
Turn on the "Allow Duplicate ..." checkbox
Turning on Allow duplicate email addresses by registrants is useful:
- when you have registrants who may not have email addresses (tell them to use or give them a bogus email address)
- when you have one person registering 2 or more attnedees and want to have 1 email address on file so that they receive all of the confirmations, announcements, etc
- when families register 2 or more family members and want to use the same email address
How rsvpBOOK processes Duplicate Email Addresses
NOTE: if you allow registrants to use duplicate email addresses AND to edit their registration information, here are some rules regarding how rsvpBOOK processes each scenario:
- When a registrant returns to edit their registration form and they choose the I have already registered and want to edit my registration option on the Landing Page, they will be prompted for their password
- If they have forgotten their password and click the I have already registered, but don't remember my password option, they will be prompted for their email address and their password will be sent immediately
- If duplicate email addresses is ON, then the email message they receive will contain a list of ALL registrant names and their passwords for that email address
![How rsvpBOOK processes Duplicate Email Addresses](https://media.screensteps.com/image_assets/assets/006/686/595/original/B5A7A4C4-B284-4B91-B958-63F8875B52B8.png)
0 Comments
Add your comment