Help Documents - Version 5 Event PreferencesHow do I manage the "Not Attending" registrant status?

How do I manage the "Not Attending" registrant status?

Registrants who click the Decline button are assigned the Not Attending status.

Does your Admin Dashboard have Menus or Buttons?

rsvpBOOK has 2 versions of the Admin Dashboard. Which one do you have?

Does your Admin Dashboard have Menus or Buttons?

If Menus, your Event Preferences tool is located here ...

If Menus, your Event Preferences tool is located here ...

If Buttons, your Event Preferences tool is located here ...

If Buttons, your Event Preferences tool is located here ...

Click the Declining Registrant Management link in the Quick Nav panel

Click the Declining Registrant Management link in the Quick Nav panel

Edit the settings

When a registrant declines to attend, their status is set to Not Attending. If the registrant has:

  1. Answered questions in your survey
  2. Signed up for Sessions
  3. Purchased tickets,

then you can selectively "release" their selections. The registrant's data IS NOT deleted, only their question responses, session signups and/or ticket purchases have been released.

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