What do I do if I'm on a Black List?
What does a black listed error message look like?
All recipient email servers process Black Listed domains differently. Some messages are highly cryptic and some are easy to read. There are no standards; expect anything.
However, generally, black listed error messages usually contain several pieces of information:
- The sending server's domain
- The recipient's ISP (Internet Service Provider) that is issuing the "block" (a "block" means you're on the black list)
- The error message
- If the ISP has a resolution (how to get off their black list), they will provide a link to the instructions for removal - some ISPs do not include a resolution link, such as Gmail. With Gmail, you can only wait until they decide to clear it - they offer no resolution except the tincture of time. Not all ISPs provide resolution tools.
Other email deliverability docs ...
- The sending server is on a Black List - See this help document: What do I do if I'm on a Black List?
- The SPF Record attached to the sending domain (example: YourCompanyDomain.com) blocks rsvpBOOK.com from sending email that "claims" to be from YourCompanyDomain.com - See this help document: What do I do if I have an SPF issue?
- The message is considered SPAM by the receiving email server - See this help document: What do I do if messages are going to SPAM?
- The email address was incorrectly entered by the registrant (a typo) - See this help document: What do I do if the registrant submits an erroneous email address?
- 100 Spam Trigger Words & Phrases To Avoid